13th ALCUCOA Capability Training
A and A Plaza Hotel, Puerto Princesa City
March 29-31, 2017
It was one hot summer when the participants convened for the ALCUCOA 13th Capability Training held at the popular tourist city of Puerto Princesa on March 29-31, 2017. With the theme, "Nurturing Excellence through Total Quality Management," ALCUCOA President and Executive Director Dr. Raymundo P. Arcega engagingly steered the participants to work towards the improvement of work culture, processes, services, and systems and encouraged them to effect long-term success in their respective Local Colleges and Universities.
The participants actively involved themselves in different discussions that covered "Nurturing Excellence and Sustaining Transformation," "Service Dimensions," "Innovation Culture and Empowerment," "Customer Service," "Office 5- S," "ISO and Accreditation, " "Quality Circle Suggestion Scheme" and "Quality Circle Mock Convention."